Last updated: January 2025 | This policy applies to all registered and unregistered users of the betongame platform.
Betongame places the highest importance on the privacy of users in Bangladesh and is committed to keeping your personal information secure. This privacy policy describes what types of information we collect, why we collect it, and how it is used. By accessing the platform or creating an account, you are deemed to have automatically accepted this policy. If the policy changes, we will post a notice on the platform, and your continued use of the platform after the change will be considered acceptance of the updated policy. If you have any questions about your information, please contact our support team.
During registration, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be requested for identity verification. Bank account or mobile banking numbers are collected for financial transactions. Your device type, IP address, browser information, and gaming activity logs are automatically recorded while using the platform. This information is used to improve your experience and ensure security.
Collected data is primarily used for account management, transaction processing, and customer service. Data is analyzed to prevent fraud and ensure platform security. Usage patterns are monitored to personalize your gaming experience according to your preferences. Data may also be used to fulfill applicable legal obligations and meet regulatory requirements. We never sell your information to third parties.
Betongame does not share your personal information with advertisers or unauthorized third parties. Limited information may be shared with trusted financial service providers for payment processing, and they are equally bound to uphold the same privacy standards. In the case of legal orders or government directives, information may be provided in compliance with applicable law. In such situations, we always provide only the minimum necessary information. We remain vigilant at all times in protecting the privacy of your data.
We use industry-standard encryption technology to keep your information secure. All financial transactions are processed through SSL encryption, which reduces the risk of data theft. Our servers undergo regular security audits, and firewalls and monitoring systems are active to prevent unauthorized access. Only authorized personnel among our staff can access your information. However, since 100% security on the internet cannot be guaranteed, you should also remain vigilant in protecting your own account.
The betongame platform uses cookies to enhance your browsing experience. Cookies are used to remember your login status and save your preferred settings. Analytical cookies help us understand which pages are used most and where the platform can be improved. You can disable cookies through your browser settings, though doing so may cause some features to not work properly. We do not use any third-party advertising cookies.
You have the right to view, correct, and request deletion of your personal information. After account closure, your data will be deleted within a specified period unless there are legal obligations requiring otherwise. To request correction or deletion of your data, contact our support team at: [email protected]. We typically process such requests within 30 business days. If you have any concerns regarding your data, let us know and we will work to resolve them promptly.
Necessary data is retained while your account is active. Even after account closure, financial transaction records may be kept for a specified period in accordance with applicable laws in Bangladesh. Some data may need to be retained long-term for fraud prevention and legal protection purposes. Once the required retention period ends, data is securely deleted. Contact us for more details regarding data retention.
If you have any questions or complaints about the privacy policy, please contact our support team. Email: [email protected]. We take all privacy-related complaints seriously and strive to resolve them as quickly as possible. For general inquiries, visit our FAQ page See. Our Terms & Conditions and Responsible Gaming You are also advised to read the policy.
Your information is completely secure at betongame. Join our platform and enjoy the best mobile gaming in Bangladesh — fully safe and responsibly.